How car shipping works with Horizon

Step 1 — Get your instant quote

Enter your pickup and delivery ZIP codes, your vehicle's year, make and model, whether it runs, and your preferred dates. Our pricing engine checks real-time carrier rates on that lane and returns a locked, all-in price in about 30 seconds. No account, no phone call required — although our team is one tap away if you'd rather talk.

Step 2 — Book and choose your pickup window

Happy with the price? Confirm your order online with your contact details and first-available pickup date. Nothing is charged at this point. Your dedicated coordinator reviews the order, verifies addresses and posts it to our vetted carrier network.

Step 3 — Carrier assigned, pickup scheduled

Typically within 1–3 days (24–48 hours for expedited), a verified carrier accepts your load. You'll receive the carrier's name, insurance confirmation and the driver's direct phone number. The driver calls 12–24 hours before pickup to confirm a time.

Step 4 — Pickup inspection

Meet the driver with your keys. Together you'll walk around the vehicle and note its condition on the Bill of Lading, with photos. Sign, hand over the keys, and your car is loaded. Keep your copy — it's your proof of condition.

Step 5 — In transit

Your car travels with the driver who picked it up. Federal rules cap driving at about 11 hours a day, so transit covers roughly 400–500 miles per day. Call or text us any time for a status, or reach the driver directly.

Step 6 — Delivery and final inspection

The driver calls ahead again. At delivery, compare the vehicle to the pickup report, note anything new before signing, and pay any remaining balance to the driver. Done — welcome home.