How to prepare your car for shipping: the 12-point checklist

1. Wash the exterior. A clean car makes existing scratches and dings visible on the inspection report.
2. Photograph everything. All four sides, roof, wheels, interior and odometer, with timestamps. Close-ups of any existing damage.
3. Remove personal items. Carrier insurance doesn't cover belongings. A small amount (under ~100 lbs) in the trunk is usually tolerated; valuables never.
4. Take off toll tags and parking passes so you aren't billed for the truck's route.
5. Fuel to about ¼ tank. Enough to load and unload, not enough to add weight.
6. Check for leaks. Carriers can refuse vehicles with active fluid leaks (they drip on cars below).
7. Check tire pressure and battery. The car needs to roll, steer and brake. Tell us if it doesn't.
8. Fold mirrors, retract antennas, remove bike/ski racks and loose accessories.
9. Disable the alarm or leave instructions for the driver.
10. Note custom or low-clearance modifications so we assign a liftgate truck if needed.
11. Prepare one set of keys for the driver (ignition, trunk, and any locking caps).
12. Have your ID and the pickup contact ready. Anyone 18+ can release the car with your authorization.

At pickup

Walk around the car with the driver, confirm every pre-existing mark is on the Bill of Lading, sign, and keep your copy. Save the driver's number.

At delivery

Inspect in good light before signing. Compare to your pickup photos. Note anything new on the BOL before you sign — this is what makes a claim valid.